Lash and Brow Wands
HOLIDAY SHIPPING & PROCESSING TIMES
There may be slight delays in processing & shipping orders during the holiday season due to the influx of orders, weather and other unexpected conditions. Expedited shipping may not be available during specific holiday time periods - see below.
Processing time for orders will be 1-5 business days
Please allow up to 5-7 business days for shippingHOURS OF OPERATION:
Open: "Business Days" Tuesday - Friday 10am-5pm (PST)
Closed: Saturday - Sunday & Major Holidays
SHIPPING & PROCESSING
Orders are processed ASAP - Typically within 1-3 business days (exceptions apply)Orders placed on a weekend or holiday will be processed the next business dayAn order confirmation will be send via email/text once your order has been processed and is out for delivery. (SeeTracking Infobelow) Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.
NO Shipping is available to P.O. Boxes at this time, sorry.
Upon checkout you will find various expedited shipping options. (rates are calculated at checkout)Expedited shipping orders placedon or before 11:00 am PST will be processed and shipped on the same day (Monday-Friday excluding Holidays)All expedited shipping orders placed after 12:00 pm PST will be processed and shipped the next available business day. Note:These times are not guaranteed and may be delayed due to blackout dates, internal server errors, weather and other unexpected conditions.
We ship internationally – options and rates available at checkout.
NO Shipping to P.O. Boxes at this time, sorry.
Shipping may take between 5 to 10 business days. INTERNATIONAL DUTIES AND FEES It is the customers sole responsibility for any Import duties, taxes or brokerage fees associated with deliveries outside the US.If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.If customs fees/charges are refused at the time of delivery and your unopened package is returned to us, we will refund the cost of your order minus any shipment costs.Packing slips for International Shipments cannot be marked as a “gift” or with altered prices.
A tracking number will be issued via email/text upon fulfillment of your order, meaning that UPS is in possession of your packageOnce your order has left our facility, we are not responsible for any misplaced, lost or stolen packages.If you need assistance with tracking your package of if it states your package was delivered & you do not have it - Please contact USPS customer support:
In the unlikely event that an item becomes out of stock after your order is placed, we will contact you immediately. If we are not able to reach you within 24 hours, we will fulfill your order & issue a refund for the out of stock item.